Expert Auto Service You Can Trust

Summer Mayfield

a year ago

I had a great experience with Southland Auto Repair! The team was super friendly and helpful throughout the whole process. They really went above and beyond by offering to give me a ride to and from the shop, which made my day so much easier. Not only did they provide excellent service on my car, but their customer service was top-notch. Highly recommend them to anyone looking for reliable, friendly auto repair!

Macy Keim

8 months ago

I just moved to Lexington for college and my dad found Southside for me. They were able to take my car in right away, and managed to do an inspection and get it fixed very quickly. Everyone I spoke to was very kind!!

Alicia Ayala

9 months ago

Took my car in they were very nice and explained everything to me so that I understood. Gave me different payment options and had my car fixed in a timely manner! Very good experience, would recommend this shop to anyone who needs quality work done or a diagnosis on a car problem!

Tristan Tristan

2 years ago

I travel across the US doing expedite deliveries for big manufacturing companies. The fear is breaking down away from home and having to go to a mechanic you don't know and trust they are not scum bags. I have had some bad experiences in this area. So it's nerve-racking. Last week I was having a little rattling on my front ened and I needed it inspected to find out if it was safe to continue with my delivery. Enter Southside Auto Repair. I found them online and gave them a shot. They were professional from the start and extremely helpful. Not only were they able to quickly find the cause of the rattle But they showed me it and assured me it was nothing catastrophic. They were honest and cared. That's more then I could ask for. Because of this they earned my business and I will be back for the major repairs when ready. Definitely a recommended in my book! Thanks guys!

Michele Mitchell

a year ago

My experience with Southside Auto Repair was excellent. Chris is so pleasant and patient to deal with. He explained everything to me in great detail. You have to trust your Automotive Shop just like you do your doctor and they are very trustworthy. No they aren't the cheapest in town but you get what you pay for and the experience was well worth it, not to mention my car runs perfectly now. I don't know what I would do without the whole crew there.

Liz Seif

4 months ago

We've had many services performed by Southside Auto Repair on at least three cars. The people who work there are friendly and easy to talk to, the service has been excellent, and we highly recommend Southside Auto Repair.

Shalinda Austin

a year ago

Right after my son’s graduation from the University of Kentucky, his car broke down. I had just returned home to New Orleans, and as a mother, I instantly panicked—not just because of the situation, but because I was far away and unsure how to help. My son, still young and new to handling car trouble on his own, had the vehicle towed to the first place he could find. When I looked up the shop’s reviews, I was nervous—but then I made a phone call that changed everything. Michelle answered. From the first moment, she was warm, professional, and incredibly honest. She told me upfront, “We may not be the cheapest, but we’ll get the job done”—and that’s exactly what she did. Michelle treated my son like he was her own. She was transparent, knowledgeable, and reassuring every step of the way. The parts were ordered immediately, and the car was fixed the very next day. As a mother, I cannot express the relief and gratitude I felt knowing he was in good hands—especially with a woman who not only knew her stuff but showed true care and compassion in a male-dominated industry. Michelle, thank you for your kindness, your expertise, and your heart. You are an absolute asset to Southside Auto, and I’m forever grateful. With gratitude, Shalinda Austin On behalf of my son, DeJuan Daniel, University of Kentucky Class of 2025

Claire Heaney

Edited 4 months ago

Talk about professionals! After having coolant leakage issues, I had 2 friends quickly look at the problem, and then as a final check, I went to these guys. Everything they said checked out and their honesty assured me that they weren't trying to pull any wool over my eyes. Southside Auto Repair gave me a diagnosis of the issues I've been experiencing, complete with photos in the overview they sent me. I can say I totally trust these gentlemen. I look forward to making this shop my go-to mechanic in the area! And, to add to this, the estimates were in line with the Hyundai dealership. Again, just that extra reassurance to go with these guys!

Robert Wint

6 months ago

This auto repair shop starts off with a full inspection of your car after which they text you an email link to their website which has pictures and descriptions of everything that needs attention rated as red yellow and green. There is a surcharge for it, but it’s well worth it, allowing you establish a Professional relationship with them. This is the first time that I’ve used their service, in which advised me of things that I did not know were in need of and did so at a fair and reasonable market cost.

John Carpenter

6 months ago

If it's one thing I've learned in life, going the cheap route is never the right answer in regards to these type of issues/problems...particularly, when it comes to ensuring the safety of family. Chris conducted a thorough diagnostic inspection of vehicle & went over the issues in detail. He didn't try to oversell what needed to be addressed. And, took the time to allow me to get over initial sticker-shock & digest the fact my daughter had been riding/driving in an unsafe vehicle. After weighing options & re-consulting my brother, who had recommended Chris & Southside, I gave him the go-ahead to get the vehicle repairs in action immediately. Chris explained everything & took it from there. When I had time to better inspect the initial inspection diagnostic report (which, is well worth the money itself!!), I determined I needed to ask Chris his opinions on additional underlying problems/issues identified in the diagnosis. Again, he didn't try to oversell what needed to be done. Made his recommendations based on my questions/concerns. It took a couple of extra days to get everything completed due to the complexity of problems to be resolved & the fact Chris and his team absolutely do things right. In the end, the finished product will give extra years to an older vehicle at a fraction of what it would cost to try to purchase a newer (still, used & possibly with its own problems) vehicle. I feel indebted to Chris & safe in any decisions and repairs conducted by he & his team. When completed, he told me I pretty much had a brand-new vehicle that would serve our needs for several years. My daughter called me on her way home while driving the vehicle and couldn't believe what a difference the repairs & upgrades made. She echoed Chris's words...saying it was a completely different vehicle. Note: This is a nearly 20 year old vehicle with approximately 60K miles. My daughter is in college & things are tight financially. We had not anticipated investing in another vehicle for